FAQs

Q: How do I determine which strength glasses to purchase?

You can gauge the strength of glasses that will work best for you by taking colour blind tests online.

Q: How much is postage and packing?

Postage and packing (P&P) costs vary depending if you are overseas and how fast you need your order to be delivered. Click here for more details.

Q: How fast will my order be delivered?

Pilestone offer a range of delivery options so depending if you're overseas and which option you choose, as fast as the next working day!

Q: How can I exchange or return my item for a full refund?

Pilestone guarantee you will never be left unsatisfied. If for any reason you want to make an exchange or have a full refund you can. See our returns policy here.

Q: Where can I try Pilestone Glasses?

Unfortunately Pilestone do not have any store locations throughout UK & Europe. If you want to try Pilestone's colour blind glasses then you will need to purchase online. However if wanted to return your glasses then you can, we offer a hassle-free returns process for up to 90 days from the date of purchase.

×